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MAKING THE DRIVE-THRU EXPERIENCE EXCEPTIONAL
uKnomi's AI-Driven Marketing-In-The-Moment
Makes the Drive-Thru And Pickup Experience Fast,
Friendly & Frictionless
Our clients can automatically recognize every guest, track total service time and experience, engage with personalized interactions and recommendations, connect with convenient, in-the-moment registration – increasing customers, visits, loyalty, and sales.
Quick Facts
Our Story
In recent years, restaurants have undergone major changes due to the rise of off-premise dining and mobile app interactions. We’ve embraced this shift, improving drive-thru and curbside operations without costly upgrades. As frequent customers of fast-casual dining ourselves, we’ve been inspired to create “uKnomi,” a platform provider and integrator digitally transforming the drive-thru experience.
To thrive now, restaurants must grasp customer preferences. At uKnomi, we provide AI/ML and IoT solutions to equip brands to recognize each customer, identify loyal patrons, connect with personal interactions, and engage with “marketing-in-the-moment” relevant rewards. Our solution leverages smart cameras, in-store digital assistants, and frictionless customer interfaces to create customer intelligence and intimacy, and much more.
Our Leadership
Real Time AI Interaction Brief
View our strategic brief, with our partners at the CMO Council, to see where AI innovations are optimizing in the drive-thru performance.
“Consistency, speed and accuracy are paramount to successful drive thru operations. Consumers want to order without friction and move swiftly through the lane, and they definitely don’t want to discover their order is incorrect when they’re two miles down the road. Improved speaker and microphone technology and digital menu boards are now just table stakes for restaurant operators. Future drive-thru wars will be won by those investing in NFC vehicle and voice recognition, CRM-driven menu personalization, and digital payment technologies.”
— Dan Wheeler, CMO at Uncle Julio’s and former head of global innovation at Dunkin’ Brands
