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uKnomi Solutions
An AI-powered platform that recognize guests and track service, builds deep guest and service intelligence, and assist stores to optimize service and personalize engagement – right in the moment and at the point of service.
Real-time Anonymous Recognition
Use cameras and IoT devices to recognize and track vehicles in real time, completely anonymously and without capturing personal identifyable data. This allows restaurants to understand drive-thru flow, identify repeat visits, and track key service and engagement objectives with precision.
- Anonymously recognize cars using Vision AI and connected devices.
- Monitor drive-thru traffic patterns, service timing, and visit frequency.
Guest & Service Intelligence
Combine guest and service data with Sales & Operations (POS, mobile orders, schedules), Marketing (promotions, loyalty, reviews), and Indicators (weather, traffic, social trends) to build situationally aware Service Management and Guest Engagement models.
- Develop anonymous and registered guest preferences and traits.
- Understand service patterns, their impact and root causes.
- Predict guest behavior and personalize engagement.
Service Management
Optimize your team’s performance with real-time intelligence and proactive support. uKnomi’s Digital Assistant continuously monitors flow and provides timely, actionable recommendations to keep operations running at peak performance.
- Track and manage service milestones like greet time, prep time, and delivery with AI-driven insights.
- Highlight breakdowns in experience proactively and in the moment.
- Support staff with AI-suggested service actions that adapt to traffic conditions.
- Coach teams with performance trends, guest signals, and operational feedback loops.
Marketing In-The-Moment
Enhance every visit with contextual interactions that feel personal and perfectly timed. uKnomi’s Digital Assistant uses real-time signals and guest intelligence to guide the team in delivering relevant promotions, perks, and recommendations—right when they matter most.
- Tailor suggestive sells to guest taste, behavioral traits, inventory, and time of day.
- Curate engaging interactions that align with guest intent.
- Offer targeted perks and incentives to increase conversion.
- Digitally connect with the right guests in the moment.
Digital Drive-Thru
Reimagine the drive-thru as an intelligent, interactive touchpoint. From AI-powered ordering to personalized menus and seamless POS integration, uKnomi enhances speed, satisfaction, and conversion.
Enhance mobile apps with
optimized Drive-Thru Order,
Pay and Pickup
optimized Drive-Thru Order,
Pay and Pickup
Personalize menus
dynamically for each guest.
dynamically for each guest.
Personalized
digital menus
digital menus
Maximizing Customer Value and Loyalty:
uKnomi delivers personalized real-time interactions, tailored incentives,
and meaningful guest connections
creating a seamless and rewarding
drive-thru experience that strengthens loyalty and drives revenue growth.
Learn More
Reach out to learn more about uKnomi’s AI-enabled drive-thru solutions, what we have done for our clients or if you are interested to integrate to our technology.
